Returns & Exchanges

At Marcus Store, we want you to be completely satisfied with your purchase. If your new menswear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached; items must be unworn, unwashed, and in their original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship your replacement within 5-7 business days.